The question flipped from 'can you build it' to 'who owns the deployment data'
Foundation Capital published a survival guide for 'service-as-software' startups, arguing that as OpenAI and Anthropic move from selling models to selling outcomes, app-layer companies survive only by owning what a model cannot copy: exception-heavy workflows, proprietary feedback loops from real usage, the execution layer where decisions get committed, and embedded domain experts. Foundation Capital→
The read
Every defense on the list is a by-product of putting engineers inside the customer: you learn the exceptions because you handle them, you accumulate feedback because you run in production, you own the execution layer because you built the integration. The advantage is what deployment leaves behind rather than the model, which is why the labs are moving into services. The companies most exposed are app-layer products with no deployment work of their own.