Open role
Forward-Deployed AI Engineer, Retail
Build AI for retail and restaurants, from expansion models to customer-facing systems.
San Francisco · Brazil · Spain · Poland · RemoteFull-time
Plank places forward-deployed engineers inside retail and restaurant teams to take AI into production across operations and growth. Plank already builds custom expansion models at RDP for brands like McDonald's, Sweetgreen, and Chipotle. You own delivery end to end, vendor-neutral across OpenAI, Anthropic, and open models.
What you will do
- Embed with a customer team, often on-site, and own delivery end to end: discovery, technical scoping, system design, build, and production rollout.
- Drive solutions from a 0 to 1 prototype through MVP to scale, writing and reviewing production-grade code across the stack.
- Build the hard parts hands-on: agents and sub-agents, MCP servers, RAG pipelines, evals, and integrations against real systems of record.
- Be the primary technical owner of the engagement, partnering with the customer's engineers, domain experts, and leadership.
- Codify what works into reusable building blocks, playbooks, and repeatable deployment patterns.
- Bring the field back to product: surface deployment friction and eval-driven signal that sharpens what gets built next.
- Integrate with retail systems, point of sale, and customer data, and design for scale across many locations.
What we are looking for
- 4 to 10 years of engineering experience, ideally customer-facing or in deployment; former founders welcome.
- You write and review production-grade code across frontend and backend, with Python as a baseline and TypeScript a strong plus.
- Hands-on production experience with LLMs: prompt engineering, agent development, evals, RAG, and deployment at scale.
- A track record of scoping and shipping complex systems, and comfort with cloud, data pipelines, and enterprise environments.
- High agency and comfort with ambiguity: you turn vague business problems into concrete technical plans and own the outcome.
- Strong communication and stakeholder management, from technical discovery to the executive relationship.
- Interest or experience in retail, restaurants, e-commerce, or consumer operations.
Nice to have
- Experience with point-of-sale systems, demand forecasting, or location analytics.
Apply for Forward-Deployed AI Engineer, Retail
Send us your best work and tell us what you want to build. We read every application.